Assignment on the Barrier to Effective Communication and...

Department of Accounting Information Systems Assignment On The Barrier to Effective communication and the Principles of Effective Communication Submitted To A.N.M Asaduzzaman Fakir Lecturer Department of AIS Jagannath University, Dhaka. Submitted by: Group: I Session: 2006-2007 Section: B BBA 2nd Batch, 7th Semester Department of AIS Jagannath University, Dhaka Date of Submission: 28/03/2012 |Members of the Group |I.D | |Mallika†¦show more content†¦Example: If an illiterate person wishes to send an e-mail to someone he may not able to do it, because he may not know how to use internet. 3. Wrong choice of media: A properly selected media is expected to be effective whereas the wrong choice of media may create a barrier to communication. Example: A written notice served to a group of workers who are not literate will prove useless and ineffective. 4. Abstracting: It may be understood as an act of focusing attention on some details and omitting others. Example: In a classroom a lecturer after finishing his lecture may assume that all the student have understood his lecture content, but it is possible that many students may not. This is an ‘allness’ fallacy of the sender who may believe that whatever he says about an object or event is ‘all’. 5. Slanting: In describing different dimensions of a particular situation, the sender may deliberately pick up a few and omit other. This is called slanting. Unfortunately, the aspects selected are usually unfavorable. Example: the supervisor may describe a worker as bad if he is a chain smoker. 6. Absence of interpersonal sensitivity: The sender may convey the message clearly and correctly to the receiver but it fails to get intended result becauseShow MoreRelatedHealth and Social Care Unit 301 Principles of Communication in Adult Social Care Settings1685 Words   |  7 PagesAssignment 301 Principles of communication in adult social care settings Assignment composition Assignment overview In this assignment, you will complete tasks to demonstrate your knowledge of the importance of effective communication in adult social care settings, and ways to overcome barriers to meet individual needs, wishes and preferences in communication. 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Hunger, Homelessness, And Keeping The Environment Clean

John F. Kennedy once said, â€Å"Ask not what your country can do for you; ask what you can do for your country.† There are many ways we can help make a difference in our country. So many people are starving and has no shelter from the weather and other ways of harm. According to Gunder, Dana from the National Resources Defense Council in 2012, â€Å"40% of food is thrown out in the US every year, or about $165 billion worth. All of this uneaten food could feed 25 million Americans.† While some people are having huge meals and even throwing some away others aren’t as fortunate and it is lucky for some people to even provide food for their families. While most American’s are going to sleep in their own beds in shelter, a lot aren’t that lucky.†¦show more content†¦Among the plastic, glass and metal debris were 725 glass bottles, 1066 plastic fragments, 247 aluminium cans and plastic cups, 919 thongs and one bar fridge.† Also WDCS says â€Å"Around the world, an estimated one million birds and 100,000 marine mammals and sea turtles die each year when they become trapped in plastic or eat it, perhaps mistaking it for a tasty treat.† There are many ways we as a school can help. As a school we could make a garden, Mygrove lists five ways planting can help make a difference in your economy by â€Å"1. Plants reduce pollution by reducing the amount of carbon dioxide in the air and giving off oxygen-just what we need to survive! This is called photosynthesis. 2. If your garden has edible plants that you can eat, it means that you don’t have to shop at the supermarket as much! 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Business Communications

Question: Describe about the communication process. Answer: Active Listener Active listening is one of the most critical skills in the communication process. It is a conscious effort made by an individual to not only hear the words, but understand the complete message being sent. Active listening involves listening with all senses. There is a generic list of non-verbal signs that contribute to active listening; however it may not be suitable in all situations or cultures. The interest of any message can be conveyed to the speaker by following verbal or non-verbal messages such as nodding head, smiling, maintaining eye contact, agreeing or making disagreements while letting the speaker continue. Listening is the most fundamental component of interpersonal communication skills (Jones, Bodie Hughes 2016). Strategies to Become an Effective Listener A few active listening techniques can help an individual become a more effective active listener. Firstly, the speaker must be given undivided attention and acknowledge the message. The listener must maintain a continuous eye contact with the speaker. The distractive thoughts must be kept aside. The listener must not prepare for a rebuttal in his mind while the speaker is still talking (Weger et al. 2014). The listener must try not to get distracted to the environmental factors such as side conversations. The body language of the speaker shall also be noted. Secondly, the listener must give signs to show that the individual is listening. A few gestures would grab the attention of the speaker such as nodding occasionally, smiling or using other facial expressions. The listener must ensure that the postures are open and inviting to the speaker. The listener must encourage the speaker using small verbal comments such as uh huh and yes (Bodie et al. 2015). Thirdly, the listener must provide feedback. Since communication is a two-way process, feedback must be provided so that the process is complete. The personal filters, beliefs and judgments can distort the active listening process. As a listener, the role is to understand to what is being said. Feedback is a sign of positive reinforcement and strong signal of attentiveness. The words of encouragement of feedback must not distract the speaker and must be beneficial for him (Brandler Roman 2012). However, the listener must take care that he defers his judgment. Interruption is a waste of time. If the listener interrupts before the speaker finishes his sentence, it may lead to frustration. The listener must not interrupt with counter arguments as it would limit the full understanding of the message. Lastly, active listening must increase understanding because of the gain in knowledge and perspective. One must be open, honest and candid in their response. The opinions must be presented or asserted with due respect. The other person must always be treated in a manner the individual himself wants to be treated (Weger et al. 2014). Benefits of Active Listening Active listening benefits staff member as it helps in better understanding and considerations. The staff members or employees get to increase their knowledge base, enhance their skills and be more competent in the organization. More the staff member gets information out of the meetings, more successful he shall be in accomplishing his tasks. Active listening also helps in reducing misunderstanding. For example, if a staff member knows that he is not being heard by the superiors, it shall produce resentment and motivate them to look for other opportunities (Brandler Roman 2012). Listening is essential to build trust. For example, if an employee in a team does not listen to instructions attentively, it may lead to the failure of entire project. The reputation of an organization is also dependent on the active listening skills. For example, if an incorrect product is delivered to the customer, it may tarnish companys image. Active listening also helps in building leadership skills. For example, an employee who is hired newly is difficult to judge for what is troubling them. Inactive listening may change the demeanour and the employee may not be enthusiastic regarding his work. The employees want more of listening to them and it can help the superiors in building leadership skills through compassion. Those who do listen to their employees are in a much better position to lead the increasingly diverse and multigenerational workforce (Llopis 2013). References Bodie, G., Vickery, A., Cannava, K. Jones, S., 2015. The Role of Active Listening in Informal Helping Conversations: Impact on Perceptions of Listener Helpfulness, Sensitivity, and Supportiveness and Discloser Emotional Improvement.Western Journal of Communication, 79(2), pp.151-173. Brandler, S. Roman, C., 2012.Group work: Skills and strategies for effective interventions. Hoboken: Taylor and Francis. Jones, S., Bodie, G. Hughes, S., 2016. The Impact of Mindfulness on Empathy, Active Listening, and Perceived Provisions of Emotional Support.Communication Research. Llopis, G., 2013.6 Ways Effective Listening Can Make You A Better Leader. Weger, H., Castle Bell, G., Minei, E. Robinson, M., 2014. The Relative Effectiveness of Active Listening in Initial Interactions.